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Storage

Storage (GB)

146GB to 36,000GB

Disk Type

All SAS/SATA SSD

RAID

All 1 10

RAM

RAM (GB)

4GB to 256GB

RAM Type

All DDR3 DDR4 DDR5

CPU

Cores

4 to 48

CPU Type

All Single Dual Quad

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Score

4,369 to 80,000

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$1 to $5,000
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X-C6620-1
New
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
10,797
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
1 x Intel Xeon Bronze 3408U 1.8 GHz
Cores
The number of physical Processor cores in the server.
8
RAM
The amount of physical memory in the server.
32GB DDR5
Disk
The physical disk configuration in the server.
2 x 480GB SSD
Storage
The amount usable storage in the server.
480GB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
1
Data
The monthly bandwidth the server includes.
5 TB
Price
$219.00/mo
$219.00/mo
$2,628.00
$109.50/mo
$5,256.00
$73.00/mo
$0.00
Purchase
Description

The PowerEdge C6620 is a Dell Enterprise compact blade server that stands out for its capabilities of handling demanding workloads & applications using highly scalable memory & capacity. It features SSD storage with an Intel® Xeon® Bronze 3408U processor, making it suitable for most web application as well as high performance computing environments.

Chassis Dell PowerEdge C6600 chassis
Form Factor Blade
Chipset Intel C741 Series Chipset
CPU Socket Single
Max RAM 32GB DDR5
Operating System Windows Linux
X-C6620-2
New
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
44,535
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Intel Xeon Gold 5415+ 2.9GHz
Cores
The number of physical Processor cores in the server.
16
RAM
The amount of physical memory in the server.
64 GB DDR5
Disk
The physical disk configuration in the server.
4 x 480 GB SSD
Storage
The amount usable storage in the server.
960 GB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
10
Data
The monthly bandwidth the server includes.
5 TB
Price
$430.00/mo
$430.00/mo
$5,160.00
$215.00/mo
$10,320.00
$143.33/mo
$0.00
Purchase
Description

The PowerEdge C6620 is a Dell Enterprise compact blade server that stands out for its capabilities of handling demanding workloads & applications using highly scalable memory & capacity. It features SSD storage with an Intel® Xeon® Gold 5415+ processor, making it suitable for most web application as well as high performance computing environments.

Chassis Dell PowerEdge C6600 chassis
Form Factor Blade
Chipset Intel C741 Series Chipset
CPU Socket Dual
Max RAM 64 GB DDR5
Operating System Windows Linux
X-C6620-3
New
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
64,909
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Intel Xeon Silver 4416+ 2GHz
Cores
The number of physical Processor cores in the server.
40
RAM
The amount of physical memory in the server.
128 GB DDR5
Disk
The physical disk configuration in the server.
4 x 1.6TB SSD
Storage
The amount usable storage in the server.
3.2 TB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
10
Data
The monthly bandwidth the server includes.
10 TB
Price
$660.00/mo
$660.00/mo
$7,920.00
$330.00/mo
$15,840.00
$220.00/mo
$0.00
Purchase
Description

The PowerEdge C6620 is a Dell Enterprise compact blade server that stands out for its capabilities of handling demanding workloads & applications using highly scalable memory & capacity. It features SSD storage with an Intel® Xeon® Silver 4416+processor, making it suitable for most web application as well as high performance computing environments.

Chassis Dell PowerEdge C6600 chassis
Form Factor Blade
Chipset Intel C741 Series Chipset
CPU Socket Dual
Max RAM 128 GB DDR5
Operating System Windows Linux
X-M630-3S
New
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
22,314
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Xeon E5-2660v3 2.6 GHz
Cores
The number of physical Processor cores in the server.
20
RAM
The amount of physical memory in the server.
64GB DDR4
Disk
The physical disk configuration in the server.
2 x 800GB SSD
Storage
The amount usable storage in the server.
800GB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
1
Data
The monthly bandwidth the server includes.
5TB
Price
$369.00/mo
$369.00/mo
$4,428.00
$184.50/mo
$8,856.00
$123.00/mo
$13,284.00
Purchase
Description

Unleash the workload capabilities with the Dell Enterprise M630 server. Featuring DDR4 memory and dual Intel® Xeon® processor E5 v3 processors, the M630 range offers outstanding performance in a compact blade server. Ideal for high performance applications and websites.

Chassis Dell® PowerEdge M630
Form Factor Blade
Chipset Intel® C610
CPU Socket Single
Max RAM 1.5TB DDR4
Operating System Windows Linux
X-M630-4S
New
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
24,213
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Xeon E5-2680v3 2.5 GHz
Cores
The number of physical Processor cores in the server.
24
RAM
The amount of physical memory in the server.
96GB DDR4
Disk
The physical disk configuration in the server.
2 x 800GB SSD
Storage
The amount usable storage in the server.
800GB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
1
Data
The monthly bandwidth the server includes.
5TB
Price
$419.00/mo
$419.00/mo
$5,028.00
$209.50/mo
$10,056.00
$139.67/mo
$15,084.00
Purchase
Description

Unleash the workload capabilities with the Dell Enterprise M630 server. Featuring DDR4 memory and dual Intel® Xeon® processor E5 v3 processors, the M630 range offers outstanding performance in a compact blade server. Ideal for high performance applications and websites.

Chassis Dell® PowerEdge M630
Form Factor Blade
Chipset Intel® C610
CPU Socket Single
Max RAM 1.5TB DDR4
Operating System Windows Linux
X-R620-1
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
10,815
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Xeon E5-2620v2 2.0 GHz
Cores
The number of physical Processor cores in the server.
12
RAM
The amount of physical memory in the server.
64GB DDR3
Disk
The physical disk configuration in the server.
6 x 400GB SSD
Storage
The amount usable storage in the server.
1.2TB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
10
Data
The monthly bandwidth the server includes.
10TB
Price
$419.00/mo
$419.00/mo
$5,028.00
$209.50/mo
$10,056.00
$139.67/mo
$15,084.00
Purchase
Description

The super-dense Dell Enterprise R620 rackmount server provides large SSD storage in RAID 10. Powered by dual Intel® Xeon® processor E5 v2 processors, it’s a supreme blend of compute performance and SSD storage capacity. Built for all hosting requirements, the R620 is suitable for price conscious users with high storage demands.

Chassis Dell® PowerEdge R620
Form Factor 1U Rackmount
Chipset Intel® C602
CPU Socket Dual
Max RAM 1.5TB DDR3
Operating System Windows Linux
X-R620-2
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
13,421
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Xeon E5-2640v2 2.0 GHz
Cores
The number of physical Processor cores in the server.
16
RAM
The amount of physical memory in the server.
96GB DDR3
Disk
The physical disk configuration in the server.
6 x 400GB SSD
Storage
The amount usable storage in the server.
1.2TB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
10
Data
The monthly bandwidth the server includes.
10TB
Price
$529.00/mo
$529.00/mo
$6,348.00
$264.50/mo
$12,696.00
$176.33/mo
$19,044.00
Purchase
Description

The super-dense Dell Enterprise R620 rackmount server provides large SSD storage in RAID 10. Powered by dual Intel® Xeon® processor E5 v2 processors, it’s a supreme blend of compute performance and SSD storage capacity. Built for all hosting requirements, the R620 is suitable for price conscious users with high storage demands.

Chassis Dell® PowerEdge R620
Form Factor 1U Rackmount
Chipset Intel® C602
CPU Socket Dual
Max RAM 1.5TB DDR3
Operating System Windows Linux
X-R620-3
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
18,491
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Xeon E5-2660v2 2.2 GHz
Cores
The number of physical Processor cores in the server.
20
RAM
The amount of physical memory in the server.
128GB DDR3
Disk
The physical disk configuration in the server.
6 x 400GB SSD
Storage
The amount usable storage in the server.
1.2TB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
10
Data
The monthly bandwidth the server includes.
10TB
Price
$629.00/mo
$629.00/mo
$7,548.00
$314.50/mo
$15,096.00
$209.67/mo
$22,644.00
Purchase
Description

The super-dense Dell Enterprise R620 rackmount server provides large SSD storage in RAID 10. Powered by dual Intel® Xeon® processor E5 v2 processors, it’s a supreme blend of compute performance and SSD storage capacity. Built for all hosting requirements, the R620 is suitable for price conscious users with high storage demands.

Chassis Dell® PowerEdge R620
Form Factor 1U Rackmount
Chipset Intel® C602
CPU Socket Dual
Max RAM 1.5TB DDR3
Operating System Windows Linux
X-R630-1
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
22,314
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Xeon E5-2660v3 2.6 GHz
Cores
The number of physical Processor cores in the server.
20
RAM
The amount of physical memory in the server.
64GB DDR4
Disk
The physical disk configuration in the server.
8 x 800GB SSD
Storage
The amount usable storage in the server.
3.2TB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
10
Data
The monthly bandwidth the server includes.
10TB
Price
$839.00/mo
$839.00/mo
$10,068.00
$419.50/mo
$20,136.00
$279.67/mo
$30,204.00
Purchase
Description

Maximise capacity and speed with the Dell Enterprise R630 rackmount server. Offering super-dense RAID 10 SSD storage, the server is powered by dual Intel® Xeon® E5 v3 processors for outstanding compute speed and consistency. The R630 is ideal for resource dependent users who need to maximise storage and speed.

Chassis Dell® PowerEdge R630
Form Factor 1U Rackmount
Chipset Intel® C610
CPU Socket Dual
Max RAM 1.5TB DDR4
Operating System Windows Linux
X-R630-2
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
24,213
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Xeon E5-2680v3 2.5 GHz
Cores
The number of physical Processor cores in the server.
24
RAM
The amount of physical memory in the server.
96GB DDR4
Disk
The physical disk configuration in the server.
8 x 800GB SSD
Storage
The amount usable storage in the server.
3.2TB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
10
Data
The monthly bandwidth the server includes.
10TB
Price
$1,049.00/mo
$1,049.00/mo
$12,588.00
$524.50/mo
$25,176.00
$349.67/mo
$37,764.00
Purchase
Description

Maximise capacity and speed with the Dell Enterprise R630 rackmount server. Offering super-dense RAID 10 SSD storage, the server is powered by dual Intel® Xeon® E5 v3 processors for outstanding compute speed and consistency. The R630 is ideal for resource dependent users who need to maximise storage and speed.

Chassis Dell® PowerEdge R630
Form Factor 1U Rackmount
Chipset Intel® C610
CPU Socket Dual
Max RAM 1.5TB DDR4
Operating System Windows Linux
X-R630-3
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
29,881
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Xeon E5-2695v3 2.3 GHz
Cores
The number of physical Processor cores in the server.
28
RAM
The amount of physical memory in the server.
128GB DDR4
Disk
The physical disk configuration in the server.
8 x 800GB SSD
Storage
The amount usable storage in the server.
3.2TB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
10
Data
The monthly bandwidth the server includes.
10TB
Price
$1,259.00/mo
$1,259.00/mo
$15,108.00
$629.50/mo
$30,216.00
$419.67/mo
$45,324.00
Purchase
Description

Maximise capacity and speed with the Dell Enterprise R630 rackmount server. Offering super-dense RAID 10 SSD storage, the server is powered by dual Intel® Xeon® E5 v3 processors for outstanding compute speed and consistency. The R630 is ideal for resource dependent users who need to maximise storage and speed.

Chassis Dell® PowerEdge R630
Form Factor 1U Rackmount
Chipset Intel® C610
CPU Socket Dual
Max RAM 1.5TB DDR4
Operating System Windows Linux
X-R720XD-1
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
10,815
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Xeon E5-2620v2 2.0 GHz
Cores
The number of physical Processor cores in the server.
12
RAM
The amount of physical memory in the server.
64GB DDR3
Disk
The physical disk configuration in the server.
10 x 800GB SSD
Storage
The amount usable storage in the server.
4TB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
10
Data
The monthly bandwidth the server includes.
10TB
Price
$839.00/mo
$839.00/mo
$10,068.00
$419.50/mo
$20,136.00
$279.67/mo
$30,204.00
Purchase
Description

Built for extreme storage capacity, memory density and I/O capabilities, the 2U Dell Enterprise R720XD server offers ultra-dense RAID 10 SSD storage at a low cost. Powered by dual Intel® Xeon® E5 v2 processors, this server is built for workloads which require maximum storage and value-driven performance.

Chassis Dell® PowerEdge R720XD
Form Factor 2U Rackmount
Chipset Intel® C602
CPU Socket Dual
Max RAM 1.5TB DDR3
Operating System Windows Linux
X-R720XD-2
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
13,421
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Xeon E5-2640v2 2.0 GHz
Cores
The number of physical Processor cores in the server.
16
RAM
The amount of physical memory in the server.
128GB DDR3
Disk
The physical disk configuration in the server.
10 x 800GB SSD
Storage
The amount usable storage in the server.
4TB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
10
Data
The monthly bandwidth the server includes.
10TB
Price
$949.00/mo
$949.00/mo
$11,388.00
$474.50/mo
$22,776.00
$316.33/mo
$34,164.00
Purchase
Description

Built for extreme storage capacity, memory density and I/O capabilities, the 2U Dell Enterprise R720XD server offers ultra-dense RAID 10 SSD storage at a low cost. Powered by dual Intel® Xeon® E5 v2 processors, this server is built for workloads which require maximum storage and value-driven performance.

Chassis Dell® PowerEdge R720XD
Form Factor 2U Rackmount
Chipset Intel® C602
CPU Socket Dual
Max RAM 1.5TB DDR3
Operating System Windows Linux
X-R720XD-3
CPU Score
The CPU Score is provided by PassMark, a company which benchmarks hardware performance. The industry-standard rating provides an overall score for CPU performance and a higher score is better.
18,491
CPU
The Processor configuration of the server. Digital Pacific only use Data Centre grade Intel Processors.
2 x Xeon E5-2660v2 2.2 GHz
Cores
The number of physical Processor cores in the server.
20
RAM
The amount of physical memory in the server.
256GB DDR3
Disk
The physical disk configuration in the server.
10 x 800GB SSD
Storage
The amount usable storage in the server.
4TB
RAID
The disk array configuration, Digital Pacific use a minimum of RAID 1.
10
Data
The monthly bandwidth the server includes.
10TB
Price
$1,049.00/mo
$1,049.00/mo
$12,588.00
$524.50/mo
$25,176.00
$349.67/mo
$37,764.00
Purchase
Description

Built for extreme storage capacity, memory density and I/O capabilities, the 2U Dell Enterprise R720XD server offers ultra-dense RAID 10 SSD storage at a low cost. Powered by dual Intel® Xeon® E5 v2 processors, this server is built for workloads which require maximum storage and value-driven performance.

Chassis Dell® PowerEdge R720XD
Form Factor 2U Rackmount
Chipset Intel® C602
CPU Socket Dual
Max RAM 1.5TB DDR3
Operating System Windows Linux

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Available on Every Intel Dedicated Server

Latest OS

Whether you’re after a Windows Dedicated Server, or Linux Dedicated Server, we’ve got all manners of plan types to fit your desired OS configuration.

Managed Services

Optional 24x7 Management provides technical expertise and server support. Available on CentOS, Windows, Ubuntu, cPanel and Plesk.

Superb Connectivity

With a 40 gigabit ethernet backbone operated over diverse dark fibre between our Sydney locations, we take our networking infrastructure seriously.

Dell EMC Hardware

Under the hood, you’ll find server-grade SSD storage, Intel processors, and Dell blade and rackmount servers, ensuring the reliability and performance.

Equinix Deployment

Our dedicated servers are securely deployed in world-class Equinix data centers by an experienced DC Operations team.

Resilient Network

Rest easy with Built-in DDOS protection, multiple gigabit IP transit and peering links, high-powered redundancy protocols and best-in-class Juniper hardware firewall security.

Additional Features

40Gbit Ethernet Backbone

24x7 Network Monitoring Team

Remote Hands Service

Certified Linux Engineers

Certified Microsoft Engineers

Hundreds of Software Licences

Depend on Intel Xeon performance.

Intel® Xeon® E processors deliver essential performance and advanced security technologies for server solutions, professional hosting and secure cloud services. Available with integrated Intel® UHD Graphics, Xeon® delivers outstanding visual experience and keep your workstation applications running reliably at a low total cost of ownership.

Australia's experts in Dedicated Hosting.

For nearly 20 years, Digital Pacific has delivered outstanding Dedicated Hosting performance and reliability for thousands of Australian companies. It’s no wonder we back our products with a 10-day money back guarantee and only deploy the best in enterprise Dell Servers and Juniper firewall and switches. Speak to our team today to learn more about how we can enable ICT success for your business or organisation.

Zero-compromise Dell infrastructure.

Digital Pacific invests heavily into best-of-breed infrastructure. Utilising Dell Rackmount Servers and Blades, we prefer to utilise proven technology which has been responsible for the high level of reliability we have sustained for the last 19 years. Our hardware harmony means we manage and maintain our Dedicated Server infrastructure around the clock with complete visibility.

Connecting you to Australia and beyond.

We utilise carrier grade equipment from Juniper Networks and Cisco from the borders of our network down to the server access layer. Connecting servers out to the internet we have multiple gigabit IP transit and peering links with our subnets always advertised to a minimum of two providers.

More Features and Information

Please select:

Premium Dell Hardware

Premium Dell Hardware

Digital Pacific invests heavily into best-of-breed infrastructure. Utilising Dell Rackmount Servers and Blades, we prefer to utilise proven technology which has been responsible for the high level of reliability we have sustained for the last 19 years. Our hardware harmony means we manage and maintain our Dedicated Server infrastructure and hardware using the Dell OMSA and DRAC (Dell Remote Access Controller) systems. This software alerts us to issues with hardware before it fails allowing us to act quickly and replace it before the server becomes unresponsive. We allow customers who have dedicated servers with us to take advantage of some of these tools as well such as the DRACs.

Data Centre

Data Centre

The default choice for deployment is APDC in Sydney Australia, and redundant infrastructure services in other locations. Sydney is the largest corporate and financial centre in Australia and is also the major interconnection point for international traffic traversing to and from Australia.

Each data centre operates N+1 across all critical infrastructure with regular testing and maintenance.

  • N+1 Redundant UPS power
  • N+1 Backup generators
  • N+1 Cooling infrastructure
  • Regular testing and maintenance
  • Diverse fibre entry points to each location
  • Fire detection and suppression systems
  • PCI DSS Compliance
  • Intrusion detection and access control
  • 24/7 environmental monitoring

Network

Network

We utilise carrier grade equipment from Juniper Networks and Cisco from the borders of our network down to the server access layer. Connecting servers out to the internet we have multiple gigabit IP transit and peering links with our subnets always advertised to a minimum of two providers.

We carefully choose providers based on route selection and reliability.

Transit Providers

  • Vocus Communications
  • NTT Communications
  • Cogent

Peering Links

  • Pipe Peering NSW
  • Equinix IX
  • Megaport
  • CloudFlare
  • Microsoft
  • Apple
  • Amazon (AWS)
  • SoftLayer

We are available for private peering or cross connects in Equinix SY1/SY2/SY3, GlobalSwitch and Vocus Sydney DC.

Network Features

  • 10 gigabit ethernet backbone operated over diverse dark fibre between our Sydney locations.
  • Dual stacked network (IPv6 is available to every server).
  • Redundancy from the access layer all the way through to our borders.
  • Private layer 3 connectivity available between any of our dedicated or custom hosting services.
  • Private VLANs per customer providing maximum isolation.
  • N+1 across all critical components with cold spares on hand.

Private links are available from your office directly to your server with us in the major Australian business districts.

Server Add-ons

Server Add-ons

When you purchase a custom dedicated server from us, we allow you to configure it as if you owned it. The only restrictions on hardware are what the manufacturer puts on them.

Need more RAM? No problems we can install ram for you, you can add this to the server as you grow down the track so there is no initial upfront investment for hardware that you are not using. Contact us for more information or for a RAM upgrade.

Need better CPU? Just because we may not list CPU’s on our website does not mean we can’t offer them to you, just contact us and see what we can do for you. There is also an option to upgrade to better CPU’s later on if your website or application becomes popular. CPU upgrades are available to supported hardware.

To view the the current add-on options and pricing, add a server to your cart and customise.

Server Management

Server Management

Managed dedicated server plans are typically designed for those who don’t have a system administrator either in-house or at call and require specific needs, that are not supported within a shared hosting environment. With a Managed dedicated server, Digital Pacific can configure the set up your server and help with additional support you may require.

Digital Pacific offers servers in two types.

Self-Managed Servers

Self Managed is where you install the updates and configure all aspects of the server yourself such as Firewall’s, IDS, patches and updates.

We still assist in the Initial Setup which includes (Server Provisioning):

  • Troubleshooting host server network issues
  • Reverse DNS set up

Any other configuration and day to day management problems or issues will be handled by the customer directly and it is not covered under some service levels. If you would like us to troubleshoot issues (not outlined above), this will be charged at $198/hr. Basically, any issue that is is not mentioned above will be charged under custom support.

Any application level issues will be quoted individually based upon the issue or task type.

Furthermore, all third party software specific support is to be obtained directly from the relevant software vendor by the customer.

Server Management & 24×7 Support

Learn More

  • Initial set up.
  • 24×7 Monitoring.
  • cPanel installation and configuration.
  • Installation/Configuration support of DNS and MySQL.
  • OS rebuilds at no additional cost (re-installation of custom components will be charged additional).
  • Proactive operating system updates.
  • Reverse DNS set up.
  • Troubleshooting network issues.
  • Advice – Our Administrators are available to provide you with advice regarding any and all server related issues or questions you have. We can provide you with recommendations regarding upgrades, performance improvements and other related questions.

Exclusions:

  • The cPanel licence fee is not included in the server management fee.
  • Troubleshooting of issues caused by customer misconfiguration issues and non-standard changes in configuration by customer are NOT covered under this service level and will be charged under custom support at $198/hr.
  • Issues that are caused by third party software issues and bugs are not covered and need to be addressed by the customer directly by the software vendors.
  • Customer application/code level issues are not covered and needs to be addressed directly by customer or their developer.

Operating Systems

Operating Systems

CentOS

CentOS is an Enterprise Linux distribution based on the freely available sources from Red Hat Enterprise Linux. CentOS is designed for people who need an enterprise class operating system without the cost or support of the prominent North American Enterprise Linux vendor.

Red Hat Enterprise Linux

Red Hat Enterprise Linux is a distribution produced by Red Hat and targeted towards the commercial market, including mainframes. Red Hat solutions have been embraced across a wide variety of industries and sectors including education, financial, government, telecommunications and healthcare. Customers can count on Red Hat expertise and support at every step from deployment to development to implementation and management. Red Hat Enterprise Linux operating system requires a subscription fee.

Debian

Debian uses the Linux kernel (the core of an operating system), but most of the basic OS tools come from the GNU project; hence the name GNU/Linux. Debian GNU/Linux provides more than a pure operating system; it comes with over 25113 packages, precompiled software bundled up in a nice format for easy installation on your machine. Debian is a freely-available open source operating system.

OpenSUSE

openSUSE is a free linux-based operating system. The openSUSE project is a worldwide community program sponsored by Novell that promotes the use of Linux everywhere. openSUSE includes some of the latest innovations from the open-source community and other projects in the openSUSE Project.

Ubuntu

Ubuntu is a computer operating system based on Debian GNU/Linux. Ubuntu is composed of free and open source software distributed under various licenses, especially the GNU General Public License (GPL). Ubuntu delivers a stable, fully supported and secure platform for hundreds of organisations worldwide. Ubuntu Server Edition is an energy efficient, low memory and disk footprint operating system that helps build server functions that respect our environment with no compromise on agility and versatility.

Windows Server

Microsoft provides a range of Windows based operating systems for us on Dedicated Servers. Unlike Linux operating systems, Windows Server require a license key that can be purchased via Digital Pacific or purchased on your own and provided for the installation on your new server.

Below is a list of Windows Server Operating Systems:

  • Server 2008 R2
  • Server 2012
  • Server 2016
  • Server 2019

Money Back Guarantee

Money Back Guarantee

In order to provide a confident and satisfied environment for our customers we offer a full 10 day money back guarantee. At Digital Pacific we are confident in our state of the art hardware, solid customer support and competitive prices that expectations will be met, however should any of our customers wish to cancel their Dedicated Server service within their first 10 days of use we will provide a full refund on the cost associated with the service.

*Not applicable to setup fees and custom solutions.

24x7 Support

24×7 Support

Our dedicated support team is available to answer your questions on a 24 hour, 7 day a week basis. Get in touch with us via email, through one of our online mediums, or a phone call. Our support team offer a wealth of knowledge and can assist with all questions regarding sales, orders, billing and technical topics.

Applications

cPanel

A web based control panel platform – cPanel allows the ability to perform tasks quickly, easily and reliably. With an abundance of features and benefits available through a user friendly web interface the cPanel hosting experience has all the tools you need to run your hosting account from setting up emails to managing and monitoring your entire website. cPanel also comes with Softaculous – a system designed to easily and quickly install popular applications such as Joomla!, Drupal, WordPress, TYPO3, Moodle and much, much more. See the complete list of cPanel Softaculous applications.

Plesk

The Plesk control panel allows you to administrator your hosting with easy. You can set up new websites, reseller accounts, e-mail accounts, and DNS entries through a web-based interface. The administrator can also create client and site templates, which predetermine resource-allocation parameters for the domains or clients. Plesk has simplified the life of Sys Admins and SMBs since the early 2000’s and continues to add value across multiple cloud services. The Plesk hosting platform effectively enables application developers by providing access to a simple and more secure web infrastructure managed by web pros and hosting companies.

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Just great all round. I chose them because they were a local web hosting provider, but have stayed with them because of their excellent product and helpful friendly excellent support.

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